Stop Losing Customers in Translation: 3 Ways Multilingual AI Unlocks Hidden Revenue

3 Ways Multilingual AI Unlocks Hidden Revenue

Are You Leaving Money on the Table? In a country with 11 official languages, miscommunication isn’t just frustrating—it’s costly. Every time a customer asks a question in an African language and goes unheard, businesses risk lost sales, lower satisfaction, and blind spots in their operations. Botlhale AI was founded with this challenge in mind. Inspired […]

Beyond the Script: Unlocking True Potential in Your Contact Centre

In the fast-paced business world, customer conversations are a goldmine of information, yet so much of it remains untapped. Are businesses truly understanding what their customers are saying beyond the surface? Are they equipped to spot emerging trends, mitigate risks, and empower their team for peak performance? At Botlhale AI, we believe that traditional contact […]

A New Kind of Pioneer: Celebrating Women in AI and Tech

The Unsung Heroes of Innovation Did you know that women make up less than 25% of the global tech workforce (Forbes, 2024), yet their contributions are crucial to shaping the future of technology? This underrepresentation is not just a statistic—it’s a call to action to recognise and uplift the incredible women driving innovation behind the […]