Providing a good way to connect with your customers and keep them engaged


Providing a good way to connect with your customers and keep them engaged

Engage customers & enhance online shopping experience

Built for Retail

Our bots are ready to solve customers’ questions about order tracking, account management, sizing, loyalty programs, and delivery statuses.

Promotions & Offers

Discover how bots can promote special offers and loyalty rewards.

  • Coupons & discounts
  • Personalised promotions
  • Loyalty rewards

Account Management

Learn how bots can manage customer account information.

  • Account troubleshooting
  • Update addresses
  • Update contact information
  • Change passwords

Order Management

See how chatbots can help customers manage bills, payments and orders.

  • Order tracking
  • Delivery status
  • Modify order
  • Returns

Sales & Conversions

Learn how our bots can help you cross-sell and upsell to your clients.

  • Recommend related products
  • Add products to order
  • Gift card sales
  • Subscription management


We offer all our services in 9 African languages at the moment, namely: English, IsiZulu, IsiXhosa, Sepedi, Swahili, Afrikaans, Sesotho, Setswana, Swahili. We are always adding new languages, contact us to find out our latest list of languages.

FAQs & Complex Conversations

Our chatbots can extract the user’s intent and important key details (entities). With dialogue manager that predicts the next best action, based on the user’s current message and context from the conversation.


Creates an integrated and cohesive customer experience, across multiple channels, automating responses on whichever platform is most natural for the customer. With built-in one click deployments for various messaging platforms.

Live Agent Escalation

If the bot doesn’t understand or can’t answer a question, the user will be instantaneously redirected to a human to ensure the best possible user experience.

Voice Enabled

Our chatbots understand both text and speech. This means that users can send voice notes to the bot and the bot can also respond using voice notes. This can be done on WhatsApp, Telegram or any other platform that supports voice communication.

Provide flawless customer service experiences