Insurance
We provide an easy way to engage customers in small bite-sized sessions and offer a superior customer experience
Insurance
We provide an easy way to engage customers in small bite-sized sessions and offer a superior customer experience
Unleash the Power of Conversational Commerce
Built for Insurance
Enable your consumers to change coverage, file claims, get policy details, and receive quotes from any platform of their choice
Account Management
Learn how bots can help with account management.
- Update personal information
- Change password
- Update banking information
- Change coverage
Claim Management
Learn how chatbots can help manage insurance claims.
- File a claim
- See claims history
- View claim information
Customer Support
Learn how bots help streamline support.
- Find approved service providers
- Replace lost cards
- See payment options
- See policy details
Quotes, Plans, & Extras
Discover how bots can help you sell insurance products.
- Compare plans
- Get a quote
- Purchase extra coverage
- Add or remove beneficiaries
Multilingual
We offer all our services in 9 African languages at the moment, namely: English, IsiZulu, IsiXhosa, Sepedi, Swahili, Afrikaans, Sesotho, Setswana, Swahili. We are always adding new languages, contact us to find out our latest list of languages.
FAQs & Complex Conversations
Our chatbots can extract the user’s intent and important key details (entities). With dialogue manager that predicts the next best action, based on the user’s current message and context from the conversation.
Multi-Channel
Creates an integrated and cohesive customer experience, across multiple channels, automating responses on whichever platform is most natural for the customer. With built-in one click deployments for various messaging platforms.
Live Agent Escalation
If the bot doesn’t understand or can’t answer a question, the user will be instantaneously redirected to a human to ensure the best possible user experience.
Voice Enabled
Our chatbots understand both text and speech. This means that users can send voice notes to the bot and the bot can also respond using voice notes. This can be done on WhatsApp, Telegram or any other platform that supports voice communication.
