Banking & Financial Services
Simplifying banking for customers by enabling them to interact with banks in simple natural language conversations
Banking & Financial Services
Simplifying banking for customers by enabling them to interact with banks in simple natural language conversations
Unleash the Power of Conversational Commerce
Built for banking
Enable consumers to check balances, transfer money, pay bills, gain spending insights, report lost or stolen cards and set financial goals.
Personal Account Management
Learn how conversational bots can help with account management
- Update personal information
- Change passwords
- Check account balances
- Report lost or stolen cards
Bills, Payments and Credit Cards
See how bots can help manage bills, payments and credit card requests.
- See credit limits, interest rates, & minimum payments
- Increase credit limit
- See transaction history
- Transfer money
- Pay bills
- Send payment alerts
- Offer payment plans
- Show reward point balance
Banking Service Support
Explore how our bots help streamline banking service support.
- Agent hand-off
- Find a branch
- Check branch hours
- Get product information
- Book an appointment
- Find account & routing numbers
Promotions and Special Offers
Discover how conversational bots can help you sell financial products.
- Promoted products
- Apply for credit cards
- Reward program information
- Switching banks
Multilingual
We offer all our services in 9 African languages at the moment, namely: English, IsiZulu, IsiXhosa, Sepedi, Swahili, Afrikaans, Sesotho, Setswana, Swahili. We are always adding new languages, contact us to find out our latest list of languages.
FAQs & Complex Conversations
Our chatbots can extract the user’s intent and important key details (entities). With dialogue manager that predicts the next best action, based on the user’s current message and context from the conversation.
Multi-Channel
Creates an integrated and cohesive customer experience, across multiple channels, automating responses on whichever platform is most natural for the customer. With built-in one click deployments for various messaging platforms.
Live Agent Escalation
If the bot doesn’t understand or can’t answer a question, the user will be instantaneously redirected to a human to ensure the best possible user experience.
Voice Enabled
Our chatbots understand both text and speech. This means that users can send voice notes to the bot and the bot can also respond using voice notes. This can be done on WhatsApp, Telegram or any other platform that supports voice communication.
