Airlines & Travel
Improve the experience of traveling, making it less stressful by gathering all the necessary information in a simple conversation
Airlines & Travel
Improve the experience of traveling, making it less stressful by gathering all the necessary information in a simple conversation
Optimize your travel experience with Conversational AI
Built for Airlines
Enable your customers to book, change & cancel flights, get flight status updates, check-in receive boarding passes from any platform of their choice
Booking Management
Explore bots’ booking management capabilities
- Book flight
- Seat upgrades
- Change flight
- Cancel flight
Check-in
See how chatbots can help with the check-in process.
- Complete check-in
- Check-in issues
- Check-in time information
- Retrieve boarding passes
- Airport arrival time
Baggage
Discover how bots help with baggage issues.
- General information
- Restricted objects
- Bag dimensions
- Adding extra baggage
- Luggage issues
- Baggage check-in
- Lost luggage
- Traveling with pets
Flight information
Learn which flight information can be shared.
- Delays
- Cancellations
- Gate locations
Multilingual
We offer all our services in 9 African languages at the moment, namely: English, IsiZulu, IsiXhosa, Sepedi, Swahili, Afrikaans, Sesotho, Setswana, Swahili. We are always adding new languages, contact us to find out our latest list of languages.
FAQs & Complex Conversations
Our chatbots can extract the user’s intent and important key details (entities). With dialogue manager that predicts the next best action, based on the user’s current message and context from the conversation.
Multi-Channel
Creates an integrated and cohesive customer experience, across multiple channels, automating responses on whichever platform is most natural for the customer. With built-in one click deployments for various messaging platforms.
Live Agent Escalation
If the bot doesn’t understand or can’t answer a question, the user will be instantaneously redirected to a human to ensure the best possible user experience.
Voice Enabled
Our chatbots understand both text and speech. This means that users can send voice notes to the bot and the bot can also respond using voice notes. This can be done on WhatsApp, Telegram or any other platform that supports voice communication.
